IceCarats

Returns Center

We are thrilled to have you as a customer and want you to have a dazzling jewelry shopping experience with us. If you are not satisfied with your purchase, feel free to return it for a refund or exchange within 30 days from the date when you got your package. Returned jewelry needs to be in its original condition, include gift boxes and velvet pouches, and not show any sign of wear, damage, or alteration. Unfortunately, we can’t accept returns any other way.

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